Thursday, January 31, 2008

Short Feedback sent to Wal-Mart

I want to tell you that I really appreciate when a cashier is pleasant and educated about reusable bags. I had a recent experience at your store in Princeton Illinois when I was using reusable bags. The cashier was a younger girl and when she thought I wasn't looking, she was giving me dirty looks and rolling her eyes. I ended up holding the bags open for her as she filled them.

Then a week later I went to the same store and associate Pat Larson was the cashier. She was incredibly pleasant, and commented that I was doing a good thing by using reusable bags. She never once acted as though she was inconvenienced. I believe that your cashiers need to be EDUCATED on how to handle and use reusable bags for customers. I have read online several instances of your cashiers trying to place items in Wal-Mart bags and then put them INSIDE of canvas bags. They really need education on how to handle these bags, especially now that you are selling reusable bags in your stores. Thank you for your time.

Meagan Johnson
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