Wednesday, March 26, 2008

More Problems with Comcast

Ahhh.... I've missed you all. I have been a busy bee! Ardyn decided that she wanted to do some more teething, and we have a sharp little bottom tooth pressing against her gums and just waiting to break through. Her fevers continue with teething, and we missed out on work/daycare this past Monday due to extreme irritability and a 101.9 temperature.

The weekend was nice, I did some serious dyeing. I got five colors done, which leaves me just green, yellow, and red diapers to dye. Here are the pictures we took while dyeing- Ardyn was my lovely assistant. Inspecting the final product, adjusting the washing machine to the precise settings necessary. We had fun.

Easter was good, we went to my parents and had a late lunch, and opened easter baskets and gifts. We took over 200 pictures of Ardyn, and there are some really cute ones, but I haven't gotten them uploaded yet, so stay tuned for those. I also got the house pretty clean, and that was a plus.

This week has been pretty fabulous. I reorganized the Changing Table and the dresser drawers in Ardyn's room and re-arranged a bit for easier access to things while at the changing table. I found some baskets that fit PERFECTLY into the drawers of the changing table and cause massive orgasmic organization of diapers and pajamas. It's a wonderful life.

Last night we had a delicious supper courtesy of my husband who grilled burgers outside, and Ardyn had a mini-banana and a piece of cantaloupe before she moved onto her regular sweet potatoes. She thought it was awesome to slime and grab onto food, but they got pretty slippery pretty fast, and she was unable to hold onto the pieces much more.

I have an "eBay box" that I keep at home where I throw in stuff that I want to sell, and last night I took some pictures of stuff and put them online and added them to my FSOT (For sale or trade) listing at Diaperswappers, which means that I may be able to swap things that I have for things that someone else has and I want.... pretty cool. I have some pretty good stuff to get rid of...

We also took Ardyn to see the Easter bunny last week, and I have photos of her with the bunny in her easter dress, but I need to scan them in so I can post also.

I haven't been online at home much because Comcast STILL SUCKS and we have very intermittent and sometimes non-existent internet connectivity. Out VOIP Service won't even work- the phone cuts out for 2 minutes at a time throughout your entire phone call, sometimes as soon as the other party answers, and sometimes the calls don't reach us because we have no connectivity. We are also starting to see glitches in our cable TV as well, and I spent another irate Hour on the phone with them last night. I was telling them that I wanted a credit on my account for the TWO MONTHS of internet service that we haven't had working and they told me that they would credit me $15- when the internet costs $44.95 a month. I ended up finally getting transferred to someone who told me that Comcast corporate won't allow them to credit anyone more than $15.... and that they don't give their employees access to contact corporate. They also told me that I "didn't call to complain enough in the month of March so they can only credit me for the month of February" and that even then, corporate would probably not approve the credit so I may never see it on my bill. I have to tell you that I pretty much flipped my lid at that guy. I explained that customer service is not about the customer calling and harassing you until you fix something, and that with a full time job and a 6 month old who is teething, I don't have an hour a night to spend on the phone with them "through the month of March" so that they know I STILL have a problem. I told them that they have a ticket open for me and that as their customer, it is THEIR responsibility to assure that I have service and to fix the issue once I have reported it. I am so frustrated with them right now that I can't even see straight. I am to the point or wanting to get some big petition started by everyone in the area who has had problems. I want a lawyer for the little people. I want to march out front of Comcast's corporate office. What's a consumer to do?

Let's see, what else is new? Well, you know how some people say, during their workday, "is it 5pm yet?" Well, from this point forward, you will find me saying "Is it May 1st yet?" Nuff said. Read into it what you will. Stay tuned.

This weekend should be fun. Saturday night we have Ava's 2nd Birthday party, and afterwards Evan is playing with the band so I may go listen to them play. Besides that it should be an around home kinda weekend. I hope. Quiet and productive. Maybe I can even get the red green and yellow diapers dyed. I also plan on doing some tie-dyeing.... so we will see what I can come up with there. Can't think of anything else exciting to say for the moment. So thanks for visiting. More later.

3 comments:

Amber said...

Woot! May 1st is only a little over a month away!

ComcastCares said...

On behalf of Comcast I would like to apologize for the difficulties. If you are still having trouble, I would be happy to assist. Please send me an email to the address below.

Thank you for being a Comcast Customer!

Frank Eliason
Comcast Executive Offices
We_Can_Help@cable.comcast.com

Michelle said...

I love it that Comcast commented on your blog! HA! On to other things ... those diapers are fabulous, vibrant, and colorful! Oh, a cliffhanger in a blog ... hmm, may 1st - are you becoming a stay-at-home mommy?

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